These are some of the main exclusions – they are all in the full policy wording – another very dull, but very important document. We would urge you to familiarise yourself with this document – particularly the bits about what to do if you need to make a claim as this can save you time, and money, if things go wrong.
Complaints: Sometimes things don’t go as expected, and you may feel as if we haven’t done our best. We want to know how we can put things right. Full details of how to make a complaint are contained in the policy wording, but to save you the time, here are the details:
* Please see the definition of pre-existing medical condition in the policy wording.